2011
Bachelor of Science in Nursing
San Juan de Dios Educational Foundation Inc.
More Info About Me
I’m a proactive and reliable professional with strong organizational and problem-solving skills. I support senior managers by coordinating tasks, managing resources, and helping teams stay on track to meet demanding goals. I’m highly organized and detail-oriented, with a structured approach to ensuring smooth operations and effective coverage.
My Skills and Competencies
Social Media Management
Medical Virtual Assistant
Data Entry
Content Creator
Certificates
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My Experience and Education
2023
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2026
Strip Pte Ltd. (Singapore)
(Assistant Branch Manager)
Led and developed a high-performing team by providing clear operational guidance, mentoring staff, and ensuring compliance with company service standards. Demonstrated strong product and service knowledge, handled customer concerns effectively to drive retention, and implemented strategies to increase sales and profitability while managing schedules, priorities, and performance.
2019
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2022
Strip Pte Ltd. (Singapore)
(Branch Supervisor)
Supervised and led daily operations by coordinating team activities, driving sales target achievement, and maintaining accurate inventory. Prepared regular operational reports for management, handled customer feedback and complaints to improve service quality, and trained staff to consistently deliver high standards of customer service.
2015
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2019
Strip Pte Ltd. (Singapore)
(Customer Relations Officer)
Managed walk-in customers, calls, appointments, and messages while efficiently addressing customer needs and concerns. Built strong customer relationships to support retention and loyalty, promoted and upsold products and services to maximize sales, and applied strong decision-making, staff supervision, and retail operations management skills to support business performance.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Medical Virtual Assistant
Scheduling appointments, handling correspondence, and managing records.