2016
Bachelor of Business Administration major in Marketing Management
University of Nueva Caceres
Less Stress. More Productivity. Better Results
Hi I’m Grace, from Naga City Camarines Sur Philippines. I'm a 31- year-old and I'm single.
As a Bachelor of Business and Administration graduate and hands-on experience in sales and customer service. I am a dedicated and detail oriented Virtual Assistant with strong organizational and communication skills. I can assist with administrative tasks, data entry, and customer support. I am eager to learn new tools and processes that work efficiently and provide reliable support to help businesses achieve their goals. I am highly motivated, adaptable and committed to delivering quality work on time.
Professional Skills
Email Management
Administrative support
Data Entry
Customer Support
Certificates
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My Experience and Education
2024
-
2026
Palawan Pawnshop Inc
(Branch Associate)
-Properly encode and records daily transactions
-Answer and resolve customer complaints
-Receive and collects payments
2019
-
2023
Globe Telecom
(Branch Cashier, Sales Specialist & Customer Service Specialist)
-Handle cash, credit or cheque transactions
- Make sales referrals, cross-sell products, and introduce new ones.
-Selling products and services using solid arguments to
prospective customers
- Able to accomplish tasks and sales target.
- Provide excellent customer service to ensure satisfaction
-Resolve customer complaints, guide them, and provide relevant
information.
2015
-
2016
Fastrak Services Inc.
(Encoder)
Accurately and efficiently encode all data.
Achieve daily quota/targets.
Entering data from paper to a computer data
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Email Management & Customer support
Handling a client's email communications and assisting customers professionally and efficiently
Admin Tasks
Handling routine business operations, organizing information, and assisting with scheduling & communication.