2020
Humanities and Social Sciences
Escalante National High School
More Info About Me
Your next problem solver, content creator, and growth partner—all in one.
My Skills and Competencies
Social Media Management
Graphic Designer
Customer Service
Content Creator
Certificates
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Customer Service Representative
Dealer Support Agent
September 2022
-
December 2026
Panasiatic Soluations
(Customer Service Representative)
A Customer Service Representative serves as the primary point of contact for customers, providing exceptional support through phone, email, chat, or other communication channels. The role focuses on resolving inquiries, addressing concerns, and delivering a positive customer experience, with a strong emphasis on First Call Resolution (FCR) to efficiently address customer issues on the first interaction whenever possible, while maintaining professionalism and accuracy.
September 2025
-
December 2026
Panasiatic Solution
(Dealer Support)
This role involves resolving inquiries, processing dealer requests, coordinating with internal departments, and delivering timely solutions that enhance dealer satisfaction and operational efficiency.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Medical Virtual Assistant
Scheduling appointments and verifying insurance to handling medical records, patient follow-ups, and medical scribing
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.