2013
Bachelor in Science of Office Administration
Polytechnic University of the Philippines
Hi I’m Mae, Your Trusted Virtual Assistant
Hi, I’m May Ann—feel free to call me Mae. I’m a 33-year-old Virtual Assistant specializing in administrative support, content creation, and social media management.
I bring 2 years of hands-on experience supporting a Chief Operating Officer, where I managed daily administrative tasks, handled coordination, and ensured smooth operations in a fast-paced environment. This experience strengthened my organizational skills, attention to detail, and ability to work independently with minimal supervision.
As I transition into the virtual space, I am focused on delivering reliable, high-quality support to business owners and entrepreneurs. I am confident in my ability to manage tasks efficiently, create engaging content, and help maintain a consistent and professional online presence.
I am proactive, resourceful, and committed to continuous learning. My goal is to not just assist, but to add real value by helping clients save time, stay organized, and grow their business.
If you’re looking for someone dependable, detail-oriented, and dedicated to getting the job done right—I’m ready to support you.
My Skills and Competencies
Social Media Management
Graphic Design
Administrative Support
Organization Skill
Calendar Management
Executive Assistant
Certificates
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My Experience and Education
2023
-
2025
ISTEEL, INC.
(Sales Secretary | Assistant to the Chief Operating Officer COO)
• Provide administrative support to the sales team, including preparing quotations, reports, and sales documents.
• Assist the COO in daily tasks such as scheduling meetings, managing calendars, and organizing travel arrangements.
• Handle and maintain confidential files, contracts, and company records.
• Coordinate with different departments (e.g., engineering, finance, operations) for project updates and requirements.
• Monitor and follow up on sales orders, client requests, and ongoing projects.
• Prepare meeting minutes, presentations, and reports for management.
• Process client accreditations and ensure all required documents are complete and submitted on time.
• Maintain organized filing systems (both physical and digital).
• Respond to emails, phone calls, and inquiries in a professional manner.
• Ensure office supplies are monitored and replenished; maintain office organization and cleanliness.
• Support the COO in strategic and operational tasks as needed.
2021
-
2023
Philippines Spring and Water Resources
(Purchasing Staff)
Assisted in creating and processing purchase orders using the SAP system based on department requests
Coordinated with suppliers to request quotations, confirm orders, and follow up on deliveries
Checked order details such as quantity, pricing, and item specifications before submission
Monitored order status and updated records regularly in SAP
Maintained accurate records of suppliers, purchases, and invoices
Communicated with internal teams to ensure timely delivery and proper receipt of items
Reported and helped resolve issues such as delayed shipments, incorrect items, or pricing discrepancies
Supported inventory monitoring by tracking stock levels and assisting with reordering
Organized and filed purchasing documents including purchase orders, receipts, and invoices
Provided administrative support to the purchasing team as needed
2020
-
2021
Philippines Spring and Water Resources
(Billing Staff)
Prepare and process invoices accurately based on client transactions and company records
Review billing data to ensure correct charges, quantities, and details before sending
Encode and maintain billing information in the system (e.g., SAP or other accounting software)
Monitor and track payments, and update records accordingly
Coordinate with clients regarding billing concerns, discrepancies, or payment follow-ups
Assist in resolving issues such as incorrect billing, missing information, or delayed payments
Maintain organized records of invoices, receipts, and billing documents
Support the accounting team in reconciling accounts and preparing reports
Ensure all billing processes follow company policies and procedures
2015
-
2019
LBC Express Inc.
(Customer Associate)
Assisted customers with shipping, remittance, and other services offered by the company
Processed transactions such as parcel acceptance, payments, and documentation accurately
Provided clear information about rates, delivery timelines, and service options
Handled customer inquiries, concerns, and complaints in a professional and timely manner
Ensured proper packaging, labeling, and documentation of parcels before dispatch
Verified customer details and transaction information to avoid errors
Maintained accurate records of daily transactions and reports
Coordinated with team members to ensure smooth daily operations
Promoted company services and assisted customers in choosing the best options for their needs
Maintained cleanliness and organization of the work area
2013
-
2014
Monde Nissin Corporation
(Purchasing Assistant)
Monitor stock levels and identify purchasing needs
Responsible for making purchase order
Sourcing materials, goods, products, services and negotiating the best or most cost-effective contracts and deals.
Coordinating with the delivery team and following up on delays on orders that have been rescheduled.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Content Creator
Create engaging and meaningful content, graphics and captions, to help brands communicate with their audience.
Admin Virtual Assistant
I help busy entrepreneurs and business owners stay organized and focused by providing dependable administrative support.