2015
Bachelor of Science in Business Administration
Rizal Tevhnological University
More Info About Me
N/a
May Failana Silfavan
San Jose Del Monte Bulacan, Philippines
Freelancer
Data Encoding, Data Annotation, Data Mining, and Marketing Data Analysis
Social Media Management
Graphic Designer
Data Entry
Content Creator
Certificates
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My Experience and Education
June 2017
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April 2020
Diebold Nixdorf
(Help Desk)
Provides technical support to users, resolving hardware, software, and network issues via phone, email, or chat.
Diagnosing problems, troubleshooting, installing software, tracking tickets, and ensuring positive customer service.
Directing complex, unresolved issues to appropriate higher-level technical staff.
September 2020
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March 2022
Inter Orient Maritime Enterprises
(Accounting Clerk)
Data Entry and Recording: Update and maintain accurate financial records, journals, and ledgers in accounting software.
Financial Reporting: Assist in preparing financial reports, including income statements and balance sheets.
Administrative Support: File documents, handle mail, and provide administrative assistance to senior accountants
April 2022
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Jan 2026
JACCS Finance Philippines Corp
(Marketing Assistant)
Documentation & Order Processing: Preparing sales orders and contracts. They ensure all paperwork is accurate and complete before processing. Data Management: Maintaining up-to-date client and sales databases (CRMs like Ambit) Reporting & Tracking: Generating daily, weekly, or monthly sales report to track team performance. Logistics Coordination: ensure timely delivery of orders to agents and braches Administrative Support: Attending and assist the sales team’s agent request.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.