Hotel and Restaurant Technology
BSF Bataan
Experienced Sales Specialist, Appointment Setter, Cold Caller, Lead Generation, Healthcare Recruiter, Phone Support and Customer Service.
Balancing work and personal life in a remote setting isn't without its challenges, yet I found harmony by adhering to a disciplined routine. Morning yoga sessions to kickstart my day, regular virtual team huddles to maintain camaraderie, and a designated workspace that I'd gracefully exit at the end of the day – all these factors contributed to my consistent success.
PS - Don't forget my love for the plants, especially during the pandemic. Huge Stress reliever.
BSF Bataan
● Manage executive calendars, including scheduling meetings, appointments, etc.
● Handle emails, and correspondence.
● Prepare, edit, and format documents and Reports.
● Facilitate effective communication within the executive team and across the organization.
● Track project timelines, deliverables, and milestones, ensuring deadlines are met.
Conducted outbound calls to prospective and existing customers to promote cleaning services
Handled inbound inquiries and provided detailed information about service offerings and pricing
Scheduled and booked cleaning jobs based on customer needs and availability
Built and maintained strong customer relationships through clear communication and follow-ups
Identified customer requirements and recommended suitable cleaning packages
Managed customer data, bookings, and updates using CRM systems
Coordinated with operations/cleaning teams to ensure smooth job scheduling and service delivery
Addressed customer concerns and resolved issues promptly to ensure satisfaction
Achieved sales targets and contributed to overall business growth
● Booked appointments via cold calls, emails and texts.
● Utilize CRMs and tools to update records on a daily basis.
● Follow-up on leads and close the sale. Assist in payments.
● Close monitoring on team’s stats and KPI.
● Generate qualified on a daily basis through phone calls, emails, etc.
● Input data on NetSuite CRM and make necessary follow-ups.
● Make a presentation about our products.
● Daily reports on challenges and productivity status.
● Assist the Sales Director about Clients’ needs and backgrounds.
● Provide support to an organization in finding the qualified candidates for vacant job positions.
● Contribute to the human resource management and employment for smooth functioning of a medical facility.
● Review large number of resumes or curriculum vitae
● Research for job fairs, job seminars and involve in cold calling, referral recruiting, etc., to get the right candidate.
● Screen each resume carefully to shortlist the appropriate ones, based on the professional and personal credentials.
● Manage interview on telephones or personal meeting to figure out the matched qualities, before processing it to the hiring manager or key interview panel.
● Assist in arranging face-to-face interview with higher management.
● Assist the managers in recognizing the key skills and competencies of the candidate to make the final selection of the candidate.
● Negotiate and decide the cost/salary of the employee in consultation with the higher management.
Assisting CEOs and stakeholders
help the company make more revenue
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