2024
Technical-Vocational-Livelyhood (TVL)
Erico T. Nograles Senior Highschool
More Info About Me
I'm a dedicated customer service expert with experience in BPO and hospitality industries. My strengths include excellent communication skills, a strong work ethic, and the ability to manage my time effectively and meet deadlines. I'm also a team player and passionate about helping others achieve their goals.
My Skills and Competencies
Social Media Management
Medical Virtual Assistant
Data Entry
Content Creator
Certificates
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My Experience and Education
2024
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2026
Teleperformance
(Costumer Service Representative)
Taking incoming calls from policy holders with questions or concerns.
Reviewing and processing medical and premium bills.
Accessing health plan coverage and benefits information.
Assisting members in locating in-network healthcare providers.
Providing information and guidance on health plan rewards programs.
Checking the status of prior authorizations for medical services.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Medical Virtual Assistant
Scheduling appointments, handling correspondence, and managing records.