BS Industrial Engineering
University of the Philippines Los Baños
Hello! I'm Mere Bern J. Umali - you can call me Bern. I am based in San Pedro City, Laguna, Philippines. I am a detail-oriented Virtual Assistant who enjoys bringing organization, accuracy, and structure to everyday business tasks. Because of my experience in carrying out data entry, managing records, preparing reports, coordinating with customers, processing orders, and providing general administrative support, I’ve learned how important it is to be reliable, well-organized, and careful about even the smallest details. I take pride in completing tasks efficiently while maintaining accuracy and professionalism.
Over the years, my experience has taught me to adapt to different responsibilities, workflows, and working environments. I am comfortable using Microsoft Office, Google Workspace, and other digital tools, and I am always open to learning new systems and procedures. Whenever I am dealing with organizing information, managing files, preparing reports, coordinating with customers, or helping with everyday operations, I do so with patience, a sense of responsibility, and a readiness to discover more effective and efficient methods of getting the work done.
If I can be of assistance to you as a dependable and flexible Virtual Assistant who helps to keep your business in order and makes your workload more manageable, then I would be pleased to do so. Let’s work together to streamline your administrative tasks, keep things running smoothly, and give you more time to focus on growing your business.
University of the Philippines Los Baños
As part of my transition to a virtual work environment, I completed General Virtual Assistance training at ProVA Philippines to enhance and adapt the skills I developed through my previous work experience. The training provided hands-on experience in data entry, information management, administrative support, and backend tasks, including building and maintaining a customer database in Google Sheets. Through practical projects and mentor-guided activities, I strengthened my ability to work efficiently with digital tools, organize information accurately, manage tasks systematically, and meet deadlines—further preparing me to provide reliable and professional support in a remote work setting.
Processed and recorded customer orders with accuracy and attention to detail; Coordinated order requirements, timelines, and client communications; Managed order tracking, maintained basic records, and coordinated deliveries.
Received and processed customer orders; documented transactions accurately; Sourced and coordinated with suppliers to meet client requirements; Communicated with clients regarding pricing, availability, and order status.
Managed daily data entry, reporting, deliverables, and account tracking for collections and legal records; Organized and maintained contracts, billing documents, and case files; Coordinated with collection officers to monitor account performance and field updates.
Accurate data entry, database updates, and information management to keep records organized and accessible.
Reliable support for task coordination, research, information management, and daily administrative needs.
Organized file naming, sorting, and document management to keep records accurate and easy to find.
Accurate spreadsheets, data tracking, and professional reports to support monitoring and decision-making.
Organized email and message handling to maintain a professional inbox and ensure timely follow-ups.
Efficient calendar and appointment management to keep schedules organized and commitments on time.