2017
BS Medical Technology
Universidad de Sta. Isabel
Why Work With Me
Hi! I’m a dedicated Virtual Assistant committed to streamlining operations and giving business owners—and healthcare providers—their time back.
With a background spanning both general business administration and specialized medical support, I offer a unique blend of high-level organization and clinical accuracy. I understand that whether it’s a startup or a private practice, the goal is the same: efficiency without sacrificing the human touch.
What I Bring to Your Team:
General Administration: Expert inbox management, complex calendar scheduling, travel coordination, and proactive project tracking.
Medical Specialization: HIPAA-compliant data entry, patient intake/triage, EHR/EMR management, and insurance verification support.
Communication: Professional correspondence with stakeholders and empathetic, clear communication with patients.
I approach every task with a "figure-it-out" mindset and a commitment to HIPAA/data privacy standards. My goal is to handle the administrative heavy lifting so you can focus on your high-level strategy and patient care.
Core Competencies
Organized, detail-oriented, and ready to support your workflow.
Calendar management and scheduling (Google Calendar, Calendly)
Email management and inbox organization
Travel booking and itinerary planning
Document preparation and management (Word, Google Docs)
File organization and cloud storage management (Google Drive, Dropbox)
Meeting coordination and minute taking communication tools (Slack, Zoom, Microsoft Teams)
Graphics and visuals (Canva, Adobe Spark)
Video editing (CapCut, Adobe Premiere)
Content scheduling and posting
Patient follow-ups and communication
Insurance verification and eligibility checks
Medical billing and claims assistance
Electronic Health Record (EHR) management
Internet research and information verification
Confidentiality and data security
Problem-solving and initiative
Adaptability across multiple niches
Social media content creation (Instagram, TikTok, Facebook, LinkedIn)
Data entry and spreadsheet management (Excel, Google Sheets)
Content Creator
Certificates
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Professional Experience
Delivering organized, efficient, and reliable virtual assistance in multiple industries.
2021
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2023
Bicol Medical Center
(Medical Technologist)
High-Standard Laboratory Environment: Operated within an ISO Level 3 accredited clinical laboratory, ensuring all procedures and documentation met rigorous international quality and safety standards.
LIMS/LIS Profecient: Extensive experience in specimen reception and the use of LIMS (Laboratory Information Management Systems), ensuring high accuracy in sample tracking and data entry.
Equipment Proficiency: fully-automated Clinical Chemistry, Hematology, Serology, and Immunology platforms.
Architect i1000 | Abott i-stat Alinity
Genrui PA120 | MAGLUMI 800 CLIA
Large-Scale Mentorship: Directly supervised and managed the daily clinical training of 300+ rotating medical technology interns; conducted repetitive "Active Learning" sessions to ensure mastery of test principles across every shift.
Technical Instruction: Utilized mock procedures and "random questioning" to teach interns to recognize analyzer errors, necessitating calibration or replacement of reagents, controls, and wash buffers.
Clinical Correlation: Taught interns to evaluate patient trends and historical data to ensure test-result validity before recording or reporting.
Specialist Procedures: Performed high-precision micro-pipetting, homogenization techniques making sure that it is precisely mixed, analytical observation to watch out for micro-clotted specimens, decantation techniques to make sure that only supernatant is transferred to pre- treatment tube for Tacrolimus assay and also conducted Toxicology screenings (THC/METH) using urine specimens thru strip test method.
Time management: Ensuring that all specimens prepped especially pretreated samples are loaded and tested within 30-minutes.
Interdisciplinary Care: Communicated effectively with physicians, pathologists, and nursing staff as part of an interdisciplinary team focused on exemplary quality of care.
2017
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2021
Naga Health Care Diagnostic Center
(Junior Medical Technologist)
Perform venipuncture in collecting blood samples from patients and prepare specimens for laboratory test procedures used in the diagnosis, treatment and prevention of disease. Ensure compliance with government requirements, hospital policies and laboratory procedures, including maintaining the cleanliness of lab equipment, instruments and work area.
Key Contributions:
Maintains glassware by picking-up, cleaning, washing, sterilizing, and distributing.
Provides glassware by ordering, receiving, and doing inventory glassware.
Keeps laboratory supplies ready by inventory of stocks; placing orders; verifying receipts.
Keeps equipment operating by following operating instructions; troubleshooting breakdowns; maintaining supplies; performing preventive maintenance; calling for repairs.
Documents information by maintaining daily logs and equipment record books.
Resolves problems by examining and evaluating data; selecting corrective steps.
Completes projects by assisting project team; attending and participating in group and project meetings.
Updates job knowledge by participating in educational opportunities; reading technical publications.
Enhances laboratory and organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
Executed, analyzed and Released tests results in areas including Semi-automated Clinical Chemistry section machines, Both Manual and Semi-automated machine in Clinical Hematology section, Manual urinalysis and Fecalysis in Clinical Microscopy Section and Semi-automated machines for some serological tests in Serology and Immunology Section to aid physicians in diagnosing and treating disease.
Consistently commended for the timely, high-quality completion of both routine and special laboratory assays of patient specimens (including blood and other body fluids).
Ensured test-result validity before recording/reporting results, earning a reputation for meticulous attention to detail.
Evaluated quality control within laboratory using standard laboratory test and measurement controls, and maintained compliance with CLIA, OSHA, safety and risk-management guidelines.
2014
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2016
EMD Realty
(Real Estate Agent)
Able to generate own business through networking and prospecting. Proven closer, adept at working with property owners and management, and developing successful business relationships with clients.
Key Contributions:
Set and managed appointments to show homes to prospective clients Compared recent property sales to current holdings to ensure competitive market price
Helped clients decide between financing options to ensure satisfaction
Kept up to date on competitive real estate knowledge through attending conventions, reviewing listings and trade journals Experienced with legal matters related to the real estate sales process Generated lists of properties compatible with buyer requests and needs
Arranged meetings between buyers and sellers when terms needed to be negotiated
Assisted in negotiation of terms surrounding purchases
Services I Offer
Tailored solutions for administrative, real estate, medical, and digital needs.
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Data management and detailed online research to support business operations, sales, marketing, and administrative tasks.
Content Creator
Develops engaging and audience-focused content for digital platforms to build brand awareness and increase conversions.
Executive/ Administrative Virtual Assistant
Organizing, scheduling, and coordinating appointments to keep client’s time structured, efficient, and conflict-free.
Real Estate Virtual Assitant
Help streamline daily tasks, manage client communication, and ensure transactions move smoothly from listing to closing.
Healthcare / Medical Virtual Assistant
Ensure smooth day-to-day operations while maintaining patient confidentiality and compliance with healthcare regulations