2023
BS Computer Engineering
Technological Institute of the Philippines – Quezon City
More Info About Me
I am a computer engineer looking for an opportunity to be part of the freelancing world and aiming to be a digital nomad in the future. I trust that the learnings from my studies and previous work experiences will be my foundational skills for me to acquire the right skill sets of becoming a successful freelancer.
My Skills and Competencies
AI Automation
Social Media Management
SEO Expert
Data Entry
Content Creator
Certificates
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My Experience and Education
July 2023
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Present
AutoHot
(Virtual Assistant / Telemarketer)
• Provide frontline customer support via phone, email, and text
• Coordinate installer schedules and dispatch services
• Use AI tools to draft responses, summarize customer issues, and improve response time
• Assist customers with rebate program documentation
• Perform outbound calls and sales follow-ups
• Maintain accurate CRM records and admin reports
August 2022
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June 2023
Digital Marketing Agency (US based)
(Off-Page SEO (Part-time))
• Executed link-building tasks to improve website visibility
• Used structured workflows to handle repetitive SEO tasks efficiently
The link building techniques that I can do are the following:
* Keyword researching
* Blog Commenting
* Social Bookmarking
* Article Submission
* PDF Submission
* Local SEO / Business Listings
* Web 2.0
2017
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2018
Concentrix, Philippines (UP-Techno Hub)
(Email Advisor)
• Managed billing and account-related email inquiries
• Used templates and automation-ready processes to handle high email volume
2015
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2016
Convergys, Philippines (Shaw Blvd.)
(Technical Support Associate)
• Supported US customers using payroll and accounting software (QuickBooks Payroll)
• Assisted with payroll setup, refunds, and tax filing concerns
My Services
Virtual Assistant
Provide admin, organization, and communication support, enabling clients to focus on important tasks for the business
Lead Generation
Drives qualified leads to sales to grow the business by attracting potential customers through effective strategies.
AI Automation
AI Automation and Workflow Optimization (task automation, AI-assisted processes). Knowledgeable in current AI Tools
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
To provide accurate data entry, web research, and insightful analysis as a specialist in data entry and web research.
SEO Expert
Marketing professionals who use research and analysis to improve a website's ranking on search engines like Google.