2018
Bachelor of Science in Office Administration – Major in Office Management
Earist Cavite Campus- GMA Cavite
More Info About Me
As a dedicated mother managing household responsibilities, I am seeking to transition into a Virtual Assistant (VA) role where I can leverage my organization, multitasking, and communication skills. With several years of experience in the call center industry, I have honed abilities in client interaction, problemsolving, and time management that are directly transferrable to remote administrative and support tasks. My background enables me to handle multiple priorities efficiently, adapt to various work environments, and maintain professionalism under pressure. I am motivated to continue growing professionally while balancing family life, providing reliable virtual support, and contributing to team success in remote settings.
My Skills and Competencies
Medical VA
Data Entry
Appointment Setter
Certificates
×
![]()
My Experience and Education
2024
-
2026
IQOR Dasmarinas Philippines
(Customer Service Representative –Telco Account)
We act as the frontline support for customers of major US based phone , internet or cable television companies. The role combines general billing support, perform basic troubleshooting and customer retention to resolve service issue and prevent account cancellations.
2023
-
2024
Alorica Northgate Alabang
(Customer Service Representative – Healthcare Account)
As a customer service representative (CSR) we are the primary contact for US based patients, medical providers, and health insurance members. Our role focuses on handling healthcare inquiries, resolving billing or insurance concerns and ensuring strict adherence to medical privacy laws.
2023
-
2024
EARIST Cavite Campus
(Job Order as a Secretary of College Administrator)
As the Secretary of a College Administrator, I'm responsible for managing schedules and appointments, preparing and maintaining official documents, handling calls and correspondence, coordinating communication between departments and external partners, assisting in drafting reports and presentations, maintaining academic and administrative records, supporting event planning and logistics, and ensuring confidentiality in handling sensitive information—all to provide seamless administrative support and keep college operations running efficiently.
My Services
Appointment Setter
Schedules calls, manages leads, and secures appointments to boost client engagement and business growth.
Web Researcher
Conducts precise online research, gathers reliable data, and delivers clear insights to support informed decisions.
Data Encoder
Efficiently inputs, verifies, and organizes data with accuracy to support smooth business operations.