Bachelor of Science in Information Technology
Dominican College of Tarlac
"Experienced IT professional with extensive expertise in network administration, cybersecurity, cloud computing, software and hardware, and microfinance. Skilled SEO specialist with knowledge in general virtual assistance. Experienced in leadership, financial analysis, risk management, customer relationship management, operational oversight, credit management, training and development, compliance, communication, problem-solving, technology proficiency, and marketing within microfinance. Dedicated to delivering exceptional technical support and strategic IT solutions for businesses."
Dominican College of Tarlac
• Provided technical support to staff across multiple departments.
• Troubleshot hardware, software, and network-related issues.
• Installed, configured, and maintained desktops, routers, printers, and peripherals.
• Performed system updates, antivirus scans, and routine Windows maintenance.
• Managed data backups, basic recovery procedures, and system file organization.
• Assisted with LAN configuration and basic network troubleshooting.
• Performed system encoding, data entry, and record updates using internal business
systems.
• Supported and navigated BPLO software systems and business applications for daily
operations.
• Oversaw branch operations using CRM and financial software.
• Ensured accurate digital documentation and data processing.
• Provided basic IT troubleshooting for staff.
• Improved workflow efficiency through organized digital processes.
• Managed scheduling tools, digital content, and analytics.
• Created and organized content to increase audience engagement.
• Maintained consistent branding across digital platforms.
Admin tasks, calendar management, and communication to streamline your operations.
Manage and optimize technology, including consulting, cybersecurity, and software.
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Search the Internet for information on a wide variety of topics.
Marketing professionals who use research and analysis to improve a website's ranking on search engines like Google.