2009
BS Computer Science
Don Honorio Ventura College of art and Trades
More Info About Me
Hi, I’m Michelle Madrelejos, a Virtual Assistant and Social Media Manager with over 2 years of experience helping international clients manage their social media presence. I specialize in content creation, short-form video editing, social media management, and organic audience growth.
Software & Tools I Use:
• Canva – social media graphics, branded content, and marketing materials
• CapCut Pro – short-form video editing for TikTok, Reels, and YouTube Shorts
• Metricool – content scheduling, analytics, and social media management
• Meta Business Suite – Facebook and Instagram management
• Google Workspace and Microsoft Office – reports, organization, and collaboration
My Skills and Competencies
Social Media Management
Customer Relationship Expert
Data Entry
Content Creator
Certificates
×
![]()
My Experience and Education
2024
-
2026
Shopee/Tiktok
(Affiliate ( Part Time))
Managing my own active Facebook and TikTok affiliate accounts, creating content that generates views, engagement, and affiliate sales.
2024
-
2026
International Client ( Parenting Coach)
(Social Media Manager ( Part Time))
I have over 2 years of experience managing Facebook, Instagram, TikTok, and YouTube accounts, including content creation, scheduling, captions, audience engagement
2021
-
2023
TTEC PAMPANGA
(Customer service Representative)
I worked as a Customer Service Representative for T-Mobile, providing live chat and phone support while also selling mobile phones, accessories, and service plans. This strengthened my communication, customer service, and sales skills.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Customer Relationship Expert
Handling customer inquiries, complaints, and feedback