2019
Bachelor of Secondary Education major in Biological Science,
Colegio de Montalban
More Info About Me
General Virtual Assistant
I’m a reliable and organized General Virtual Assistant with experience in handling everyday admin and support tasks for clients and small businesses. I can help with email management, data entry, online research, scheduling, and keeping files and documents organized.
I’m comfortable using tools like Google Workspace and Microsoft Office, and I’m quick to learn new systems when needed. I focus on making work easier for my clients by staying organized, meeting deadlines, and handling tasks efficiently with minimal supervision.
I’m detail-oriented, easy to work with, and always open to feedback so I can improve and deliver better results. My goal is to help clients save time and stay focused on more important parts of their business while I take care of the day-to-day tasks.
Skills include:
Email and calendar management
Data entry
Online research
File and document organization
Basic customer support
Google Workspace / Microsoft Office
My Skills and Competencies
Social Media Management
Appointment Setter
Data Entry
Content Creator
Certificates
Social Media Manager
Beauty Products
2022
-
2025
VXI Global Solutions
(Training specialist)
Trains newly hired trainees all about the account which handles technical support, customer service and billing assistance.
Supervise learners and monitor their progress during the training period to be communicated with the training and operation leaders.
2020
-
2023
FREELANCE
(BEAUTY PRODUCT RESELLER)
Beauty Product Reseller (Facebook Shop)
Manage a Facebook page to showcase and sell beauty products.
Engage with customers through messages and posts, offering recommendations.
List products, process orders, and track sales via shop app.
Run promotions, respond to inquiries, and follow up for customer satisfaction.
2019
-
2022
VXI Global Solutions
(Technical Sales Support Representative)
Technical Sales Support Representative (Including Billing)
Provide technical support and service recommendations for internet, mobile, cable, and telephone services.
Assist with pre-sales, proposals, and pricing, ensuring clear billing and service details.
Support post-sales, including installation, troubleshooting, and resolving billing inquiries.
Create documentation, FAQs, and train sales teams on technical and billing processes.
Collaborate with sales, technical, and billing teams to align on customer needs and service delivery.
My Services
Data entry
Experienced in data entry, training teams in accurate data input, verification, and system management in BPO setting.
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Appointment Setter
Skilled in scheduling, coordinating with teams, managing appointments, and ensuring timely customer communication.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.