2004
BSBA Major in Management
Pasig Catholic College
More Info About Me
You can call me Nhaty, I'm 41 years old from Pasig City. I've been a customer service representative for 15 years. I've handle both US and Au accounts. I love to travel and binge watch.
My Skills and Competencies
Social Media Management
Graphic Designer
Data Entry
Content Creator
Certificates
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My Experience and Education
2018
-
2024
Tata Consultancy Services
(Senior Process Associate)
Answer inbound calls, helping customer with setting an electrity or gas account
2009
-
2018
Concentrix Daksh Business Process Services Phils., Inc.
(Subject Matter Expert/ Lead – Customer Care Services)
Assisting dealers with processing claims. Handled escalated issue and providing floor support
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.