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Bachelor of Science in Information Technology
University of Rizal System
More Info About Me
I am a detail-oriented professional with over six years of experience in the BPO industry, supporting customers, teams, and operations in fast-paced environments. I was promoted to Team Lead in September, reflecting my strong organizational skills, reliability, and ability to manage multiple priorities effectively.
My background has strengthened my communication, time management, and problem-solving abilities—skills essential for remote and virtual support roles. I am highly organized, tech-savvy, and comfortable working independently while meeting deadlines and maintaining confidentiality.
As a working mother of three, I bring a high level of discipline, adaptability, and commitment to delivering consistent, high-quality results. I am eager to support business owners and teams by handling administrative tasks, coordination, and customer communication efficiently and professionally.
My Skills and Competencies
Social Media Management
Graphic Designer
Data Entry
Content Creator
Certificates
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My Experience and Education
2024
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2026
Alldigitech Inc
(Patient Care Coordinator)
Scheduled patient appointments with doctors and coordinated the submission of cases to the respective medical offices to ensure timely and accurate patient care.
2023
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2024
Sutherland Global Services
(Costumer Service Representative)
Assisted clients through phone services by handling inquiries, providing product information, and supporting sales transactions to ensure customer satisfaction.
2020
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2022
Insurance Support Services Corporation
(Insurance Analyst)
Provides end-to-end support for life insurance processes, including policy review, data analysis, customer inquiries, and documentation, ensuring accuracy and compliance with company guidelines.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.