Bachelor of Science in Business Administration major in Financial Management
Liceo De Cagayan University
I am Nhaila Abubacar, a results-driven professional with a Bachelor of Science in Business Administration, majoring in Financial Management, from Liceo de Cagayan University.
During my academic career, I completed a 460-hour On-the-Job Training program at the Bureau of Internal Revenue (BIR), where I served as an Administrative Assistant in the Legal Department. This experience enhanced my ability to manage documentation, support administrative functions, and maintain a high level of accuracy in a professional environment.
I have solid experience in administrative operations and insurance claims management, with expertise in handling both medical and motor insurance claims. My responsibilities have included, assisting with Review documents (police reports, estimates, claim forms). Assess damages and coordinate with surveyors and garages. Approve or reject claims as per policy terms. I have foundational knowledge of bookkeeping using QuickBooks software. I have also actively participated in training programs to further develop my skills and expand my professional knowledge.
My expertise also extends to administrative and financial operations, including invoice processing, KYC documentation, account management, subrogation and recovery coordination, and issuing credit and debit notes. I am proficient in handling professional communications, preparing reports, organizing meetings, and maintaining accurate records. Additionally, I have foundational knowledge of bookkeeping using QuickBooks and continuously pursue professional development to enhance my capabilities.
Recognized for my strong attention to detail, organizational skills, and ability to perform effectively in fast-paced environments, I am committed to delivering reliable, efficient, and high-quality support that contributes to operational excellence and organizational success.
Liceo De Cagayan University
Insurance Coordinator
* Verify patients insurance coverage and eligibility before services and provided.
* Submit claims to insurance provider for reimbursement and follow up on unpaid claims, resolve discrepancies and ensure timely payment.
* Maintained detailed records of insurance claims, approvals, denials and communication.
* Educate patients on insurance coverage, co- pays, deductibles, and other payment related matters.
* Ensure the medical center's billing practices comply with healthcare regulations and insurance policies.
* Ensure that the clinic is compliant with Insurance Policies, including necessary coding for services rendered (ICD10, CPT Codes).
Receptionist
* Answer incoming calls from patients to schedule, reschedule or cancel appointment.
* Offering general information about dermatology, General doctor, OB-GYN services, treatments and procedures.
* Patient registration and handling inquiries.
* Accurately input patient information, appointment details, and insurance data into the medical center's management system.
* Send reminders and follow up calls.
Insurance Claims
* Process and manage motor insurance claims (accidents, theft, damages).
* Verify policy coverage and claim eligibility.
* Review documents (police reports, estimates, claim forms).
* Assess damages and coordinate with surveyors and garages.
* Approve or reject claims as per policy terms.
* Calculate settlements (repair costs, depreciation, excess).
* Communicate with customers and service providers.
* Follow up on claim progress and ensure timely settlement.
* Detect fraudulent claims and ensure compliance.
* Maintain accurate records and prepare basic reports.
Administrative and Reporting Task:
* Maintain accurate claim records and prepare basic reports
* Handle emails and calls related to claims
* Send recovery claims to relevant parties
* Schedule and set up weekly department meetings
* Manage meeting notes and track action items
* Prepare detailed reports as required by management
Financial and Compliance Operations:
* Invoice processing, ensuring accuracy and proper documentation
* Preparing Know Your Customer (KYC) forms in compliance with regulations
* Handling subrogation cases and coordinating recovery processes
* Managing account opening for suppliers and customers
* Issuing credit and debit notes for adjustments and corrections
* Maintaining accurate and up-to-date financial records
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Search the Internet for information on a wide variety of topics.
Promote companies' products and services by developing copy for websites, social media, marketing materials.