Hey I am Nicanor

Royal Caribbean Group
(Senior Barista)

 Prepare and serve high-quality coffee, espresso beverages, cocktails, and other drinks according to company standards.
 Provide excellent customer service by greeting guests, taking orders, and addressing customer inquiries or concerns professionally.
 Supervise and support baristas and bartenders, providing training, coaching, and guidance to ensure consistent service and product quality.
 Monitor inventory levels and place orders for coffee beans, beverages, spirits, syrups, milk, garnishes, and other supplies to maintain adequate stock.
 Receive, inspect, and organize deliveries, ensuring products meet quality standards and are stored properly.
 Maintain accurate inventory records and minimize waste through effective stock rotation and portion control.
 Ensure compliance with food safety, sanitation, and responsible alcohol service regulations.
 Operate and maintain coffee machines, bar equipment, and point-of-sale (POS) systems.
 Handle cash, process payments, and reconcile daily sales when required.
 Assist with opening and closing procedures, including cleaning, equipment maintenance, and cash handling.
 Create and recommend seasonal beverages, cocktails, and promotional offerings to enhance the customer experience.
 Coordinate with suppliers and management regarding product availability, ordering schedules, and cost control.
 Resolve customer complaints promptly and professionally while maintaining a positive dining experience.
 Support the achievement of sales targets through upselling and promoting featured menu items.