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BSHM
STI West Negros University
More Info About Me
Detail-oriented Virtual Assistant and Customer Support Professional with experience in social media management, cold calling, and lead generation. Skilled in managing Facebook business pages, creating visual content, editing photos and videos, and designing marketing materials such as logos and tarpaulins. Experienced in outbound sales and customer engagement as a Loan Specialist, successfully reaching out to qualified prospects and assisting them with financial solutions. Able to support businesses remotely with strong organization, creativity, and communication skills.
My Skills and Competencies
Social Media Management
Graphic Designer
Data Entry
Content Creator
Certificates
My Experience and Education
2023
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2025
Service First
(Loan Specialist)
Prequalify customers and processed personal loans application. Maintained accurate records of loan documents and ensured compliance with federal and state laws, regulations, and bank policies throughout the loan process. Verified borrower information to ensure eligibility based on underwriting guidelines and lending regulations. Collaborated closely with underwriting teams, achieving a 90% loan pre-approval rating. Helping customers process the entire loan application while assessing their qualification properly to avoid any compliance which can affect to our monthly scorecard.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.