BACHELOR OF SCIENCE IN MEDICAL LABORATORY SCIENCE
OUR LADY OF FATIMA UNIVERSITY
Greetings! I’m Nicole Joy De Asis Ortiz, 25 years of age from Nueva Ecija Philippines and I am an aspiring Virtual Assistant seeking opportunities with well developed administrative and technical skills that allow me to provide efficient and high quality support. My data entry skills are accurate and detailed-oriented, allowing me to maintain organized records and data bases.
OUR LADY OF FATIMA UNIVERSITY
Managed the laboratory reception area, acting as the first point of contact for patients, visitors, and hospital staff, providing a welcoming and professional atmosphere.
Guided patients through the registration and check-in process for laboratory services, verifying demographics and insurance information.
Maintained meticulous electronic and physical records of patient requisitions, results, and other laboratory documentation, ensuring confidentiality and easy retrieval.
Assisted with scheduling specialized patient appointments for specific collections or consultations.
Provided clear, concise instructions to patients regarding specimen collection procedures.
Addressed routine patient and staff inquiries and resolved minor administrative issues independently, escalating complex problems to supervisory staff when necessary.
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Search the Internet for information on a wide variety of topics.
Promote companies' products and services by developing copy for websites, social media, marketing materials.