2018
BSBA - Operation Management
University of the Visayas - Main Campus
More Info About Me
I’m an experienced Virtual Assistant with 3+ years of remote work experience and over 4 years in customer service. I specialize in appointment setting, cold calling, lead generation, customer support, follow-ups, data entry, calendar management, CRM management and other admin tasks. I’ve worked with clients in real estate and other industries, helping manage leads and day-to-day business tasks.
My Skills and Competencies
Social Media Management
Graphic Designer
Data Entry
Content Creator
Certificates
×
![]()
My Experience and Education
2025
-
2026
HOMESTIR | Bella Nail and Lashes
(Acquisition Specialist | Customer Success Specialist)
Homestir - Managed and analyzed real estate investment opportunities by qualifying seller leads, conducting outbound calls and follow-ups, and building rapport with property owners. Assisted with property and deal analysis, including market comps, ARV, repair estimates, investment strategies, and offer calculations. Supported offer structuring and negotiations while maintaining accurate CRM records, documenting communications, coordinating with internal teams, and ensuring smooth acquisition processes from lead qualification through property evaluation and transition.
Bella Nail and Lashes - Supported a sister company of Homestir starting in July, handling post-service customer follow-ups, resolving client concerns, collecting feedback, and maintaining accurate customer records. Managed pipeline updates, data entry, appointment scheduling, and follow-up activities while ensuring timely communication and a smooth customer experience.
2024
-
2025
ExP Realty - Alexander Cleary
(Inside Sales Agent)
Conducted high-volume cold calls to homeowners and property owners to identify potential sellers and buyers with genuine intentions to sell or acquire properties. Qualified leads by gathering property details, seller motivation, timeline, and other relevant information. Built rapport with prospects, handled objections, conducted follow-ups, and maintained accurate lead information, notes, and statuses within the CRM. Coordinated qualified opportunities with the acquisitions team and ensured timely follow-up throughout the lead pipeline.
2023
-
2024
Team Follow Up
(Appointment Setter)
Handled lead generation, cold calling, and appointment setting across various industries, including the medical field, real estate, fitness gyms, law firms, and sports. Conducted inbound and outbound calls, qualified prospects, built rapport, handled objections, and followed up with leads to identify potential opportunities. Maintained accurate lead information and activity records while managing appointments and keeping the sales pipeline organized.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.