Hey I am Noimee

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More Info About Me

I'm Noimee Francisco, a dedicated Customer Service Representative with over four years of experience delivering exceptional support that consistently exceeds client expectations. I bring hands-on expertise across industry-leading platforms including Salesforce, Citrix, and Zendesk — not just using these tools, but integrating them to streamline workflows, improve data management, and create more personalized customer interactions.

My foundation in administrative work — from accurate data entry to polished document and report preparation — allows me to keep operations organized and efficient, even in fast-paced, high-volume environments. I thrive on juggling multiple priorities without losing sight of quality or attention to detail.

What sets me apart is the combination of technical fluency, clear and empathetic communication, and a genuine commitment to continuous learning. I don't just resolve issues — I look for ways to improve the process behind them. I'm driven to bring measurable value to any team, helping organizations build stronger customer relationships and achieve their service goals.

Noimee Francisco
Tarlac City, Philippines
Freelancer
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My Skills and Competencies

Social Media Management
Graphic Designer
Data Entry
Content Creator

Certificates

My Experience and Education

  • EXPERIENCE
  • EDUCATION
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BSBA major in Management

AMA Computer Colleges

2025 - 2026
Brandlink Philippines
(Customer Service Representative)

Provided customer support and assistance in a fast-paced service environment, addressing client concerns and maintaining service quality standards.

2021 - 2023
Sutherland Tarlac
(Customer Service Representative)

Answered customer inquiries regarding billing concerns; resolved telco account issues, including signal problems and line maintenance; upsold new promotions and smartphone products; collected payments and set up payment arrangements for customers.

2020 - 2021
Sitel Tarlac
(Customer Service Representative)

Maintained strong customer relationships by responding to inquiries, resolving issues in a timely manner, and documenting all actions taken; monitored and troubleshot customers' online accounts.

My Services

Social Media Management

Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.

Data Entry / Web Researcher

Search the Internet for information on a wide variety of topics.

Content Creator

Promote companies' products and services by developing copy for websites, social media, marketing materials.


Works

Let's work together !

I am available for freelance projects.
Hire Me

Get In Touch

Address :
Tarlac City,
Philippines


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