1999
BS HRM
Olivarez College
More Info About Me
In my customer service experience, I've consistently prioritized customer satisfaction by actively listening to their needs, resolving issues promptly, and providing clear, concise information.
I can describe myself that I have a positive attitude towards work. I can do multi-tasking and I love dealing with customers. I am detail-oriented and self-reliant. I always make sure to finish tasks once I start. I’m reliable and able to work under pressure. So, that’s why when there's a task given to me. I’m not just doing my best but always better than my best.
My Skills and Competencies
Social Media Management
Graphic Designer
Data Entry
Content Creator
Certificates
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My Experience and Education
2024
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2024
Vacae Apartments
(Customer Service Rep)
Provided customer support to guests throughout the booking and accommodation
process, handling reservations, inquiries, complaints, and service requests. Coordinated with property
management, housekeeping, and maintenance teams to resolve guest issues efficiently. Assisted
customers with check-in/check-out information, property amenities, booking changes, and general
accommodation concerns while maintaining a professional and customer-focused approach.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.