2018
Foreign Service major in International Trade
Lyceum of the Philippines University
More Info About Me
I am a Professional Freight and Logistics Specialist with a strong background in financial data and operations. My experience ranges from managing payments for major logistics platforms like Convoy to handling large-scale project operations. I specialize in accuracy, resolving freight disputes, and improving workflows to make sure no money is left on the table. Combined with my Operational Experience at Calamansi Pte Ltd, I helped increase operational profit by 25% by improving client engagement and retention for over 600 clients.
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When you hire me, I don't just complete tasks. I contribute to your company’s growth.
I don’t just follow processes, I improve them. I have a history of creating training guides and workflow "refreshers" that help teams work faster and reduce onboarding time for new hires.
Here’s how I can help:
- Coordination between brokers, dispatchers, and drivers
- Route Planning and Driver Support (reduce downtime and deadhead)
- Invoicing and Documentation (Rate Cons, BOLs, POD)
- Tracking and updates (DATOne, Truckstop, GoMotive)
- Payroll management for drivers and dispatchers
- Broker and Shipper Negotiation (profitable, long-term lanes)
With a combined 3+ years of Operations experience and 3 years of Logistics Payments Specialist, I bring accuracy, discipline, and ROI-driven solutions to help carriers stay competitive and scale.
I am not a dispatcher, I specialize in operations management and backend coordination that keeps logistics running smoothly.
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Full-time remote support | Flexible across U.S. hours
Let’s work together to maximize results.
Book your call with me! Here's a link you can copy and paste to choose your preferred date and time.
https://calendly.com/patriciakylecabiling/30min
My Skills and Competencies
Logistic Manager
LTL Specialist
Truckload Specialist
Account Manager
Executive Virtual Assistant
Email and Inbox Management
Track and Trace Representative
Calendar Management
Logistic Coordinator
Data Entry
Certificates
My Experience and Education
2023
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2026
Calamansi PTE. LTD.
(Operations Associate)
End-to-End Project Lifecycle Management: Spearheaded complex operational campaigns, managing the full lifecycle from initiation to completion.
Workflow Auditing & Process Improvement: Partnered with cross-functional teams to audit internal workflows and implement efficiency-driven improvements. Applied a high level of analytical oversight to optimize systems.
High-Volume Portfolio & Compliance Oversight: Managed a large-scale portfolio of accounts, ensuring 100% of feedback and professional reviews were addressed.
Strategic Account Management: Successfully handled a client base of 600+, maintaining high retention and satisfaction rates. Proven ability to act as the primary liaison between multiple stakeholders, ensuring proactive communication and the consistent achievement of operational targets.
2021
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2023
Convoy Logistics Inc. (TaskUs)
(Logistics Financial Operations Specialist)
Freight Audit & Dispute Resolution: Managed the end-to-end payment lifecycle for freight carriers, specializing in the audit and verification of high-precision accessorial charges. This included technical review and resolution of disputes involving TONU (Truck Order Not Used), Detention, Layover, and Lumper fees.
Financial Accuracy & Reporting: Maintained 92% accuracy in generating industry-standard reports to verify payment adjustments. Performed deep-dive data analysis to identify recurring systemic issues and customer disputes, providing actionable insights to leadership that successfully mitigated financial leakage.
Process Standardization & Training: Authored and implemented comprehensive workflow SOPs, training guides, and refresher modules. These standardized processes reduced the onboarding curve for new hires and improved the operational efficiency of tenured staff.
Stakeholder Management: Maintained a 95% CSAT (Customer Satisfaction) rate by providing proactive communication and professional problem-solving for complex carrier account issues, ensuring a seamless financial relationship between the brokerage and its partners.
2019
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2021
PayPal (TaskUs)
(Financial Data Analyst)
Risk Mitigation & Document Verification: Applied rigorous verification protocols to high-value applications, a skill directly transferable to auditing Bills of Lading (BOL), Commercial Invoices, and Customs Documentation to ensure industry compliance and prevent financial discrepancies.
Data Integrity & Precision: Maintained a 98% accuracy rate in high-speed data entry within Google Workspace. Utilized this precision to manage sensitive records, mirroring the exactness required for managing Freight Portals, Shipment Tracking Logs, and Rate Confirmations.
Regulatory Compliance & Decision Making: Exercised decisive authority to approve or deny requests based on strict regulatory criteria, demonstrating the analytical mindset needed for Freight Bill Auditing and verifying Carrier Insurance/Authority during onboarding.
Performance Excellence: Consistently recognized as a Top Performer for exceeding productivity benchmarks and Service Level Agreements (SLAs), ensuring the fast-paced turnaround times essential for global supply chain operations.
My Services
Data Entry Specialist
Search the Internet for information on a wide variety of topics.
Web Researcher
Accurate data management professional specializing in logistics documentation and shipment tracking.
Logistics Database Management
Organizing high-volume shipment logs in Google Sheets/Excel to track KPIs, transit times, and operational costs.
Shipment Lifecycle Entry
Managing end-to-end data entry in TMS platforms, from initial load quoting to final Proof of Delivery (POD) uploads.
Rate Benchmarking & Sourcing
Researching market trends and sourcing competitive carrier quotes to optimize shipping spend and profit margins.
Freight Bill Auditing
Reviewing BOLs and invoices to identify overcharges, detention fees, and payment discrepancies with 90% accuracy.