2021
Diploma in Legal Office Management
Polytechnic University of the Philippines
More Info About Me
Detail-oriented and proactive healthcare administrative professional with proven experience supporting high-volume patient intake operations for U.S. Veterans Affairs through Bacstation Inc. Skilled in medical records management, insurance coordination, and patient communications. Known for taking initiative, owning complex issues, and maintaining high accuracy under pressure. Adept at using electronic health records (EHR) systems to manage sensitive patient data while ensuring HIPAA compliance. Committed to improving patient access and supporting clinical teams with operational excellence.
My Skills and Competencies
Social Media Management
Medical Virtual Assistant
Data Entry
Content Creator
Certificates
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My Experience and Education
2023
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2025
Bascstation Inc.
(Intake Specialist/Medical Staff)
Processed and updated patient medical charts to ensure accuracy and compliance with VA standards
Verified insurance details and updated records to streamline billing and authorization processes
Coordinated and documented consent forms for in-person and virtual visits
Tracked and managed laboratory results for provider accessibility through the EHR system
Maintained and secured sensitive medical data using electronic health records (EHR) platforms
Responded to inbound patient calls, scheduling televisits and home visits efficiently
Utilized internal performance tracking tools to monitor task completion and productivity in real time
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Medical Virtual Assistant
Scheduling appointments, handling correspondence, and managing records.