2015
BS Electronics & Communication Engineering
FEU – Institute of Technology
More Info About Me
I’m a passionate, organized and detail-oriented professional with 5 years of experience in the customer service industry. And with that, I have developed a strong foundation in problem-solving, time management and team coordination. I have eagerness to provide efficient ways and quality solutions that can contribute to the success and profitable operation of the company.
My Skills and Competencies
Customer Service
Bookkeeping (Xero and Quickbooks)
Data Entry
Certificates
My Experience and Education
2025
-
2025
DIGITAL BYTES FINANCIAL CONCULTANCY SERVICES
(Xero Internship)
Creating Invoices, Purchase Orders & Bills | Journal Entries | Bank Reconciliation | Manage employees | Payroll Management
2025
-
2025
DIGITAL BYTES FINANCIAL CONCULTANCY SERVICES
(QuickBooks Internship)
Generating Estimates & Invoices | AP Management | Bank Reconciliation | Manage Purchase Order & Bills | Inventory Management | Ageing of AR
2021
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2021
BCS Technology
(Service Desk Analyst L2)
Managed high-volume POS tickets via Jira | Maintaining rigorous Service Request and Incident Management standards | Technical Document Creation
2018
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2021
BCS Technology
(Service Desk Analyst L1)
Service Request Management | Incident Management | Jira Ticketing for Onboarding/Offboarding | Daily Reports for Sales and Systems
2017
-
2018
Accenture Inc.
(Software Engineer)
Subject Matter Expert (POC) | Service Request Management | Daily Client Report
2016
-
2017
Accenture
(Associate Software Engineer)
Billing System Monitoring | Incident Management | Technical Document Creation
My Services
Data Entry / Web Research
Search the Internet for information on a wide variety of topics.
Bookkeeper
Record, track and manage business transactions (sales, invoices, purchases and payroll)
Customer Service
Provides assistance and meaningful solution