Hey I am Paulene

Virtual Assistant | Social Media & Administrative Support Specialist

I’m a reliable and detail-oriented Virtual Assistant from the Philippines with experience in administrative support, social media management, customer service, lead generation, and online business support.

I help businesses stay organized, maintain a strong online presence, and keep their day-to-day operations running smoothly. My skills include social media scheduling and engagement, email and calendar management, data entry, CRM and database management, lead generation, internet research, customer support, and Canva content creation.

I’m comfortable working independently, following established processes, managing multiple tasks, and learning new tools and systems quickly. I’m also familiar with platforms such as Canva, Google Workspace, Google Sheets, Trello, CRM systems, and social media platforms.

With a background in customer service and communication, I understand the importance of professionalism, clear communication, attention to detail, and providing a positive client experience.

I’m currently open to remote opportunities where I can provide dependable administrative, social media, customer support, lead generation, or real estate virtual assistance to growing businesses and busy professionals.

Virtual Assistance • Administrative Support • Social Media Management • Lead Generation • Customer Support • Data Entry • CRM Management • Email Management • Internet Research • Canva • Google Workspace • Real Estate VA

Paulene Porpayas Ortojan
Surigao City, Philippines
Freelancer
View Work Hire Me

Social Media Management

Lead Generation
Social Media Management
Real Estate Expert
Data Entry
Content Creator

Certificates

Certificate

Customer service representative

Paypal customer service representative
  • EXPERIENCE
  • EDUCATION
2023
Bachelor of Arts and Sciences Major in English

Northeastern Mindanao College

2021 - 2022
Eperformax contact center and BPO
(Customer Service Support)

Taking inbound and outbound calls regarding customer's financial accounts problems and concerns.

Virtual assistant

customer service representative
Social Media Management

Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.

Data Entry / Web Researcher

Search the Internet for information on a wide variety of topics.

Real Estate Expert

Assisting sellers and buyers in marketing and purchasing property for the right price under the best terms


Paulene Ortojan

Let's work together !

I am available for freelance projects.
Hire Me

0916-433-4156

Address :
Surigao City,
Philippines


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