2024
Bachelor of Science in Nursing
South Western University
More Info About Me
I’m a Registered Nurse with experience in customer support, administrative work, and client account management. I’ve handled customer inquiries, billing concerns, and documentation through calls and email while working with remote teams. I’m organized, reliable, and calm under pressure, with strong communication skills and a customer-focused approach. I learn new systems quickly and take pride in providing clear, professional support.
My Skills and Competencies
Medical Virtual Assistant
Data Entry
Certificates
×
![]()
My Experience and Education
2024
-
2025
Earning for Keeps LLC
(Collections Coordinator)
● Managed client accounts in QuickBooks, ensuring accuracy of invoices, payment records, and account statuses.
● Sent reminders and followed up on overdue accounts through calls and emails, maintaining professional
communication.
● Processed and applied payments, reconciled accounts, and prepared aging reports to track collection progress.
● Coordinated with finance and operations teams to resolve discrepancies and escalate delinquent accounts.
● Assisted in improving collection workflows, contributing to faster recovery of outstanding balances.
2022
-
2024
Arsenic Agency
(Influencer Monetization Manager)
● Managed influencer partnerships, optimizing revenue streams.
● Developed and executed social media strategies to enhance audience engagement.
● Identified and onboarded new influencers, expanding the agency’s network.
● Analyzed performance metrics to inform strategy adjustments, leading to improved ROI for influencer marketing
initiatives.
2021
-
2022
Exact Visual Studios
(Social Media Manager)
● Managed and grew social media communities by fostering meaningful interactions, responding to comments, and
addressing customer inquiries.
● Performed publishing of educational stories designed to raise the site ranking of desired pages. I wrote the articles and
investigated my own sources on where to publish them. Improving the rankings of websites to the top 5.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Medical Virtual Assistant
Scheduling appointments, handling correspondence, and managing records.