2019
Northeastern College – Santiago City, Philippines
Northeastern College – Santiago City, Philippines
More Info About Me
I am an aspiring Virtual Assistant with experience in admin support, customer service, basic accounting, and team supervision. I can help with data entry, email management, scheduling, documentation, customer support, and basic Canva tasks. I am reliable, organized, detail-oriented, and eager to learn.
My Skills and Competencies
Social Media Management
Graphic Designer
Data Entry
Content Creator
Certificates
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My Experience and Education
2026
-
2026
TURBO CAR REPAIR CENTER – UAE
(Accountant)
* Handles basic accounting and administrative tasks for daily workshop operations.
* Prepares and organizes invoices, receipts, payment records, and customer details.
* Maintains accurate records for services, billing, and workshop documentation.
* Assists with customer communication, follow-ups, and coordination with staff.
* Supports smooth office and repair center operations through organized documentation.
2025
-
2026
STATUS Café LLC
(Shift Supervisor)
* Promoted to Supervisor within 2 months for strong performance and excellent customer service.
* Trained and guided new team members on POS system, customer service standards, and café policies.
* Monitored cash handling, inventory, hygiene, and safety compliance.
* Supported daily café operations and helped maintain service quality.
* Assisted customers and handled daily operational concerns professionally
2024
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2025
Sutherland Global Services
(Mobile Care Expert / Customer Service Representative)
* Handled customer inquiries for T-Mobile USA clients through phone and email.
* Assisted customers with billing, account, and technical concerns.
* Resolved customer issues with professionalism, empathy, and accuracy.
* Maintained high customer satisfaction through effective communication and support.
* Recorded customer information and case details accurately.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.