Bachelor in Science in Information Technology
AMA University
Good day! My name is Ralph Victolero, and I’m an IT graduate. I’m passionate about technology, and I also enjoy playing computer and mobile games, which has helped me become more familiar and comfortable with different technologies.
In my previous experiences, I’ve learned how to communicate and work well with different kinds of people, especially customers. I’m also someone who can adapt quickly, learn new things, and complete tasks efficiently.
I also have experience in IT support, and I believe this experience has given me the skills and knowledge that I can use to contribute to your company. If given the opportunity to join your team, I’m willing to learn, improve my skills, and take on new challenges. I’m also eager to gain more experience and contribute as much as I can to the growth and success of the company.
AMA University
-Diagnose and repair computer hardware and software issues.
-Install and configure operating systems, drivers, and applications.
-Installation of computer software.
-Performs test and find the cause of system errors.
-Performing regular maintenance and troubleshoot issues with hardware and software.
-Ensuring branches software are up to date.
-Installing and configuring of Point of Sales System.
-Setting up peripherals and ensure they are functional and secure.
-Solving technical issues through phone calls that arise on daily basis.
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Search the Internet for information on a wide variety of topics.
Promote companies' products and services by developing copy for websites, social media, marketing materials.