2024
BSHM
Holy Cross College of Davao
More Info About Me
I am a creative and reliable professional with experience in content creation, TikTok affiliate marketing, social media management, customer support, and virtual assistance. I create promotional videos and graphics to advertise products, increase engagement, and support brand awareness. I also have experience in Amazon reselling, online product promotion, and chat-based customer service. As a Virtual Assistant, I have assisted clients with hotel and flight bookings, travel arrangements, and scheduling to help make their trips and meetings more organized and efficient. I am adaptable, detail- oriented, and always willing to learn new skills that can help businesses grow.
My Skills and Competencies
Social Media Management
Graphic Designer
Data Entry
Content Creator
Hotel and Flight Support
Client Support
Certificates
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My Experience and Education
May 2021
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July 2022
NICKSON’S ECOMM
((CLIENT SELLER SUPPORT))
Managed Amazon seller account health and compliance.
Processed and fulfilled customer orders. Created, updated, and maintained Amazon product
listings in accordance with platform policies. Generated sales reports and analyzed
performance metrics. Responded to customer inquiries via email.
Updated order statuses and conducted order follow-ups.
Monitored inventory levels and submitted inventory reports.
January 2025
-
December 2025
SM Department Store
(Sales Representative)
Assisted customers by providing product information, recommendations, and excellent customer service. Promoted and demonstrated products, answered customer inquiries, maintained product displays, monitored inventory, and helped achieve sales targets. Built positive relationships with customers while ensuring a smooth and pleasant shopping experience.
April 2025
-
July 2026
BAYTREE MANAGEMENT LLC
(CONCIERGE SUPPORT)
Hotel Support (Marriott & Hilton) and Flight Support (United Airlines). Provided
chat-based customer support through Telegram. Assisted customers with hotel reservations,
inquiries, and flight-related concerns. Managed internal communications and workflow using
Slack. Maintained and organized documents using Google Drive. Updated and tracked
operational data through Google Sheets. Delivered timely and professional customer service
while ensuring issue resolution.
My Services
Amazon Reseller
Amazon seller account management: listings, orders, inventory, customer support, compliance, and sales reporting.
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.