BACHELOR OF SCIENCE IN OFFICE ADMINISTRATION
CENTRAL MINDANAO UNIVERSITY
Detail-oriented and efficient, with strong skills in office administration, document management, and organizational support. Known for reliability, accuracy, and effective communication in maintaining smooth operations.
CENTRAL MINDANAO UNIVERSITY
1. Claims Verification
Reviewed and validated insurance claims for accuracy.
Investigated discrepancies and confirmed policyholder details.
2. Client Support
Assisted policyholders through the claims process.
Prepared reports and communicated claim status updates.
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Search the Internet for information on a wide variety of topics.
Handling customer inquiries, complaints, and feedback