BS Math
University Of Caloocan City
I am a Healthcare Referral Associate with over four years of experience supporting members and healthcare providers in insurance benefits, medical pre-authorizations, and referral coordination.
I specialize in handling high-volume medical records while ensuring strict HIPAA compliance and data confidentiality. My background in healthcare customer service has strengthened my attention to detail, accuracy in EMR documentation, and ability to work under pressure.
As a Medical Virtual Assistant, my goal is to help healthcare professionals streamline administrative tasks so they can focus more on patient care.
University Of Caloocan City
Process prior authorizations and verify coverage in accordance with policy guidelines.
Coordinate referrals with in-network providers to support timely patient care
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Search the Internet for information on a wide variety of topics.
Scheduling appointments, handling correspondence, and managing records.