Hey I am Renelyn Faith

Professional Summary

I am a dedicated and detail-oriented Medical Administrative Professional with over two years of experience in hospital operations, patient coordination, billing, and scheduling. I have hands-on experience handling inpatient and outpatient transactions, preparing Statements of Account for HMO and medical assistance accounts, and coordinating with healthcare professionals to ensure efficient patient flow.

I am knowledgeable in medical terminologies, patient intake, medical records management, and Hospital Information Systems. I have completed HIPAA Awareness Training and Medical Virtual Assistant Training, strengthening my understanding of confidentiality, data privacy, and compliance in healthcare settings.

In addition, my experience as a Customer Service Representative handling housing loan accounts enhanced my communication skills, ability to manage sensitive concerns, and attention to detail in documentation and compliance.

I am proficient in Microsoft Office, Google Workspace, and administrative tools, and I am committed to accuracy, professionalism, and providing quality service to both patients and healthcare teams. I am seeking an opportunity where I can contribute my skills while continuing to grow in the healthcare field.

Renelyn Faith B Arribe
Tagum City, Philippines
Freelancer
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Core Competencies

Healthcare Operations and Administrative Support
Social Media Management
Medical Virtual Assistant
Customer Service
Data Entry
Appointment Scheduling & Calendar Management
Content Creator

Certificates

C1
MED VA

Professional Experience

Hospital Operations and Patient Coordination Experience
  • EXPERIENCE
  • EDUCATION
2018
Tech- Voc

Tagum City Comprehensive High School

2023 - 2026
TAGUM GLOBAL MEDICAL CENTER INC.
(Medical Receptionist)

Manage front-desk operations and serve as the first point of contact for patients
Schedule appointments, confirm visits, and coordinate with medical staff
Process OPD and IPD procedures, including charging and finalizing Statements of Account
Handle patient inquiries regarding procedures, billing, and clinic policies
Assist with patient registration, data entry, and record maintenance
Ensure accuracy and confidentiality of patient information
Support daily clinic workflow to maintain efficient operations

2023 - 2023
SP MADRID | LEGAL OFFICER
(Customer Service Representative)

Handled inbound and outbound customer inquiries related to housing loan accounts
Assisted clients with account status, payments, and documentation
Maintained accurate records and complied with company policies and data privacy standards
Resolved customer concerns professionally while meeting service-level targets
Developed strong communication, problem-solving, and multitasking skills

2017 - 2018
Lucky 9 Budgetel
(Front Desk Officer)

Assisted with front desk and guest reception duties during on-the-job training
Managed guest check-ins and check-outs
Handled phone inquiries and provided basic customer assistance
Maintained front desk records and daily logs
Developed strong interpersonal, customer service, and organizational skills

Medical Administrative Services

Comprehensive Patient and Administrative Support
Social Media Management

Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.

Data Entry / Web Researcher

Search the Internet for information on a wide variety of topics.

Medical Virtual Assistant

Scheduling appointments, handling correspondence, and managing records.


Professional Portfolio

Let's work together !

I am available for freelance projects.
Hire Me

Contact Information
Available for Medical Administrative and Customer Service Opportunities

Address :
Tagum City,
Philippines


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