Bachelor of Science in Information Technology
Cavite State University
I am a diligent and trustworthy professional with expertise in data entry, web research, customer service, administrative assistance, and customer relationship management. I am proficient in managing records, organizing data, and assisting with day-to-day business operations using Google Workspace and Microsoft Office. I can work independently, manage several jobs well, and offer top-notch support to help organizations expand and thrive since I have excellent communication and time management abilities.
Cavite State University
• Process and reconcile approximately 100 daily sales transactions using Microsoft Excel while maintaining
accurate financial records.
• Monitor and follow up on 20 to 30 customer accounts with outstanding balances, improving payment tracking
and collection efficiency.
• Prepare daily sales reports, balance computations, and organize business records for management.
• Perform administrative and office support tasks while maintaining accurate documentation.
• Processed 200+ data entry records daily while consistently meeting productivity and quality standards.
• Utilized Microsoft Excel and Google Sheets to organize, validate, and maintain digital records.
• Digitized textbook questions for the Numerade platform while ensuring formatting accuracy and consistency.
• Collaborated with remote team members to complete projects within deadlines.
• Managed inventory for approximately 300 products, maintaining accurate stock records and inventory
availability.
• Coordinated an average of 10 incoming and outgoing deliveries daily while ensuring complete documentation.
• Processed payroll for 10 employees with accurate salary computations and record keeping.
• Organized sales reports, receipts, and operational documents using Microsoft Excel.
Assisting customers in selecting musical instruments and accessories based on their • Assisted customers in selecting musical instruments based on their needs and budget.
• Delivered guitar lessons to beginner and intermediate students using structured lesson plans.
• Built strong customer relationships that contributed to repeat business and student retention.
• Maintained organized sales and student records.
• Managed computer systems and technical support for online teaching operations.
• Led technical troubleshooting to minimize class disruptions.
• Conducted online English lessons for Korean students.
• Coordinated with team members to maintain smooth daily operations.
• Created marketing graphics using Canva, Adobe Express, and other design tools.
• Collected and organized condominium listing information through online research and data scraping.
• Maintained accurate digital records for marketing campaigns.
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Search the Internet for information on a wide variety of topics.
Promote companies' products and services by developing copy for websites, social media, marketing materials.