2015
Bachelor In Early Childhood Education
Institute of Creative Computer Technology
The Strategy and The Soul
Dedicated and Tech-Savvy Virtual Assistant| Eager to learn.
I am a dedicated and computer-literate professional transitioning into the virtual assistant space. While I may be new to the freelancing world, I bring a strong background in customer service and administrative support. I am a fast learner, highly adaptable, and proficient in using various office software . I am actively looking to take on entry-level task and grow alongside a dynamic team. I am hardworking, honest, and ready to put my skills to work to help your business succeed.
My Skills and Competencies
Social Media Management
Data Entry
Certificates
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My Experience and Education
October 2023
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April 2024
Sitel/foundever
(Customer Service Representative)
Recorded and updated customer information and interaction details accurately into internal system.
Verified and crossed-checked account data to ensure correctness and completeness.
Organized case notes and digital records for easy retrieval.
Maintain high attention to detail while processing inquiries and solution.
October 2021
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August 2022
Chilis UAE/ Emirates International Restaurant
(Cashier/ Service Staff)
Processed and recorded daily sales transaction accurately into POS system.
Verified payment details and balanced cash reports against system records.
Updated order and inventory logs to ensure consistent data tracking.
Maintained organized transaction files and receipt.
October 2017
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August 2021
Wendy's UAE/ Pasture Trading LLC
(Cashier/ Service Staff)
Entered daily sales and transaction data into digital register with zero errors.
Reconciled daily financial records and ensured data consistency.
Maintained accurate logs of supplies and inventory movements.
Organized and filed daily reports and receipts for auditing.
September 2015
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November 2016
HC Ducusin Inc.
(Office Assistant)
Processed and encoded applicant information into the company database.
Sorted, classified, and filed physical and digital documents systematically.
Verified supporting documents to ensure data accuracy and completeness.
Updated records and submitted reports within required deadlines.
Performed data entry and general office administrative task.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.