1998
Bachelor of Science in Hospitality Management
University of Perpetual Help System
More Info About Me
I have several years of experience in sales, customer service, and administrative tasks. In my previous roles, I handled customer inquiries, assisted clients, followed up with leads, prepared reports, coordinated with different people, and managed day-to-day tasks.
I’m comfortable communicating with customers through phone, chat, and social media, and I’m also familiar with handling multiple tasks while making sure that everything is completed accurately and on time.
I consider myself organized, hardworking, reliable, and willing to learn new tools and processes. I’m interested in becoming a Virtual Assistant because I believe my experience in customer service, sales, and administration can help me provide good support to clients and businesses.
I’m looking for a long-term opportunity where I can grow my skills, contribute to the team, and provide excellent service.
Social Media Management
Social Media Management
Graphic Designer
Data Entry
Content Creator
Certificates
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My Experience and Education
2021
-
2025
Fitpad Fitness
(Sales and Admin Manager)
Manage daily sales and administrative operations of the company.
· Develop and implement sales strategies to achieve monthly and annual targets.
· Handle customer inquiries, concerns, and follow-ups.
· Monitor sales performance, leads, memberships, and customer accounts.
· Prepare sales reports, administrative reports, and other business documents.
· Coordinate with staff, clients, suppliers, and management.
· Assist in recruitment, staff scheduling, training, and performance monitoring.
· Manage promotions, marketing activities, and social media campaigns.
· Maintain accurate records, documents, and customer information.
· Handle cash collections, payments, and basic financial monitoring when required.
· Resolve customer concerns professionally and ensure customer satisfaction.
· Support day-to-day operations and ensure company policies and procedures are followed.
· Perform multiple administrative and operational tasks while meeting deadlines.
June 2019
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February 2021
Anytime Fitness
(Brand Ambassador)
· Represented and promoted the gym brand to potential and existing members.
· Promoted gym memberships, programs, events, and special offers through social media and personal interactions.
· Engaged with customers and answered inquiries about membership, services, and promotions.
· Built positive relationships with members and potential clients to increase brand awareness and customer engagement.
· Assisted in generating leads and supporting membership sales.
· Created and shared promotional content on social media.
· Participated in fitness events, community activities, and promotional campaigns.
· Maintained a professional and positive image that reflected the gym's brand values.
Photography & Videography
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.