Caregiver/Nursing Aid
DE OCAMPO MEMORIAL COLLEGE
QuickBooks Bookkeeping
Digital Byte Financial Services
Hi, I'm Rhea Mae Ventura, a dedicated Virtual Assistant with over two years of experience supporting U.S.-based short-term rental businesses.
I specialize in vacation rental operations using Hospitable, Airbnb, Booking.com, and VRBO. My experience includes guest communication, reservation management, calendar synchronization, housekeeping coordination, maintenance follow-up, and ensuring a seamless guest experience from booking to checkout.
In addition to property management, I have experience in administrative support, data entry, email management, QuickBooks, Google Workspace, and real estate lead generation. I have researched pre-foreclosure, foreclosure, and probate properties in Texas and Ohio, using Zillow, XLeads, TruePeopleSearch, and skip tracing techniques to build accurate lead lists.
I am dependable, detail-oriented, and proactive. I enjoy learning new tools, communicating with clients and guests, and helping businesses operate efficiently. My goal is to become a trusted member of your team by delivering high-quality work and exceptional support every day.
DE OCAMPO MEMORIAL COLLEGE
Digital Byte Financial Services
Managed 21 listings day-to-day operations for U.S.-based short-term rental properties using Hospitable, Airbnb, Booking.com, and VRBO.
Handled guest communication from reservation to checkout while maintaining excellent guest satisfaction.
Managed reservations, synchronized calendars, and monitored booking platforms.
Coordinated housekeeping, maintenance, and property turnovers.
Assisted with check-ins, check-outs, and guest issue resolution.
Utilized PriceLabs and HostBuddy AI to support efficient property operations.
Researched pre-foreclosure, foreclosure, and probate properties in Texas and Ohio.
Built and verified lead lists using Zillow, XLeads, TruePeopleSearch, and skip tracing techniques.
Maintained accurate databases and organized lead information.
Performed data entry, internet research, email management, and administrative support.
Worked with Google Workspace, Microsoft Excel, and QuickBooks to maintain organized records and reports.
Managed electronic medical records (EMR/EHR) while ensuring data accuracy and patient confidentiality.
Scheduled patient appointments and coordinated with healthcare providers.
Maintained and updated patient records, medical histories, and documentation.
Provided executive administrative support, including calendar management, meeting coordination, and document preparation.
Assisted with inventory monitoring of medical supplies and equipment.
Prepared reports, maintained accurate documentation, and supported daily clinic and telemedicine operations.
Manage Airbnb, VRBO, and Booking.com listings, reservations, guest communication, and daily operations.
Research pre-foreclosure, foreclosure, and probate leads with accurate skip tracing and data verification.
Healthcare admin support: scheduling, patient coordination, records management, data entry, and email support.