I am Rhona V. Agustin. I am looking for opportunities online as a General Virtual Assistant. Detail-oriented and dependable professional with 8+ years of experience supporting daily operations, customer service, and administrative tasks. Known for keeping work organized, handling time-sensitive responsibilities, and solving problems without supervision. Strong in documentation, scheduling, inventory tracking, and communication. Fast learner who adapts quickly to new tools and consistently helps teams stay efficient, accurate, and on schedule.
Euologio “Amang” Rodriguez Institute of Science and Technology
Manages daily store operations, ensuring tasks are executed efficiently and service quality is maintained. Creates staff schedules, assigns tasks, and monitors performance to support smooth operations. Oversees inventory accuracy, stock rotation, product availability, and daily documentation. Resolves customer concerns and escalations professionally, ensuring a positive experience. Maintains compliance with company standards through routine checks and organized workflows. Communicates operational updates clearly to staff and management. Handles time-sensitive duties and multitasks effectively during high‑traffic periods. Assists customers with invoice concerns, providing accurate information and resolving issues efficiently.
Assisted customers with inquiries, purchases, and service needs while ensuring smooth and accurate transactions. Processed payments, returns, and account updates with a high level of attention to detail. Handled stock replenishment, product display, and basic inventory tracking. Maintained store cleanliness, organization, and product presentation. Managed multiple tasks in a fast-paced environment while maintaining excellent service. Supported administrative tasks, record-keeping, and daily reporting as needed
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Search the Internet for information on a wide variety of topics.
Promote companies' products and services by developing copy for websites, social media, marketing materials.