BSEd English
Goldenstate College
I’m Rica Mae Honey Tubale, a 24-year-old Social Media Manager and Virtual Assistant from General Santos City, Philippines. I specialize in helping businesses grow their online presence through engaging content, strategic social media management, and effective branding. As a college graduate with certifications in General Virtual Assistant training, I am equipped with the skills to craft compelling content, boost engagement, and analyze growth strategies for success. From content creation and scheduling to graphic design and analytics, I take the stress out of social media so you can focus on what you do best. Let’s work together to turn your brand into a digital success story!
Goldenstate College
Customer Service Representative (CSR)
- Answer customer inquiries through phone or email
- Handle and resolve customer complaints and issues
- Provide information about products or services
- Maintain a positive and professional interaction with customers
- Ensure customer satisfaction and follow company policies
Data Entry Specialist
- Enter data into computer systems, databases, or spreadsheets
- Update and maintain accurate records
- Verify and check data for errors or missing information
- Organize and manage digital files
- Maintain confidentiality of sensitive information
- Ensure data is accurate, complete, and properly formatted
I enrolled in a Virtual Assistant training program where my mentor assigned me tasks related to Social Media Management, including:
- Creating and organizing a content calendar for scheduled posts.
- Managing social media engagement by responding to comments and messages.
- Conducting content research for relevant and trending topics.
- Assisting in basic graphic content planning for posts.
- Monitoring social media activity and audience interaction.
- Supporting daily administrative and social media tasks.
I worked as an ESL Online Teacher, helping foreign students improve their English communication skills through interactive online lessons.
Responsibilities:
- Conducted online English lessons for foreign students
- Taught speaking, reading, pronunciation, and basic grammar
- Guided students in improving conversational English and fluency
- Prepared lesson materials and activities based on students' levels
- Encouraged student participation through discussions and exercises
- Provided feedback to help students improve their English skills
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Search the Internet for information on a wide variety of topics.
Promote companies' products and services by developing copy for websites, social media, marketing materials.