2021
BSBA- Marketing
Navotas Polytechnic College
More Info About Me
Customer service professional with experience in voice and non-voice support. Skilled in handling customer inquiries, resolving issues, and maintaining accurate records. Reliable, detail-oriented, and eager to contribute to a growing team.
My Skills and Competencies
Social Media Management
Graphic Designer
Data Entry
Content Creator
Certificates
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My Experience and Education
2025
-
2025
Everise
(Trainer)
Responsible for designing, delivering, and evaluating training programs to improve skills, knowledge, and performance. To ensure learning objectives are met and performance standards are achieved.
2025
-
2025
Ibex
(Customer Care Associate)
For Online Shopping is responsible for assisting customers with their online orders, inquiries, and concerns. The role focuses on delivering excellent customer service through phone while ensuring a smooth and positive online shopping experience.
2024
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2025
Everise
(Customer Care Associate)
For Prescription Services supports Health Insurance members by handling prescription refill requests and medication-related inquiries. The role ensures accurate information, timely assistance, and a positive member experience while following healthcare regulations and privacy standards.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.