Bachelor of Secondary Education Major in Mathematics
St. John Paul II College of Davao
I am Ricmar B. Donato, a Licensed Professional Teacher and executive administrative professional with a strong background in leadership, project management, and virtual operations. I hold a Bachelor’s degree in Secondary Education, major in Mathematics, from St. John Paul II College of Davao, and I am currently pursuing my Master’s degree at the University of Mindanao. With experience in finance oversight, team leadership, recruitment, digital content management, and instructional development, I am committed to driving operational excellence and delivering impactful results in both educational and corporate settings.
St. John Paul II College of Davao
Served as Director of Finance (Payroll), managing employee compensation processes.
Oversaw ongoing and completed projects to ensure alignment with company goals.
Conducted training sessions for 69 employees, improving operational efficiency and team collaboration.
Provided virtual assistant support, streamlining administrative and operational tasks.
Led recruitment, hiring, and onboarding processes for new team members.
Managed administrative workflows and tracked performance to optimize operations.
Trained aspiring virtual assistants on tools and best practices.
Managed client social media accounts and created engaging digital content.
Generated leads and coordinated outreach to increase client engagement.
Managed client social media accounts across multiple platforms.
Provided online chat support, handling client inquiries promptly and professionally.
Assisted U.S.-based clients by delivering accurate information and support.
Conducted company research and coordinated events using Eventbrite.
Managed artist showcases via the Zaplife app, increasing audience reach and engagement.
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Search the Internet for information on a wide variety of topics.
Handling customer inquiries, complaints, and feedback