2015-2019
Bachelor of Science in Information Technology
University of Mindanao
My goal is to handle your administrative burdens with high efficiency and attention to detail, allowing you to focus entirely on growing your business.
As your VA, I commit to being proactive, reliable, and adaptable to your specific business workflows. I am a fast learner who values open communication and integrity. I am fully prepared to take on training and align myself with your goals to ensure a seamless working relationship.
My Skills and Competencies
Social Media Management
Graphic Designer
Data Entry
Content Creator
Certificates
×
![]()
My Experience and Education
2019
-
2021
FiberHome Phils.,Inc
(Operations Dispatch Staff)
Maintained constant communication with field personnel for logistics and status updates.
2021
-
2023
Fiberhome Phils., Inc
(Dispatch Team Leader)
Resolved complex scheduling conflicts, optimized routes, and managed urgent emergency requests.
Conducted performance reviews, tracking response times, ticket closures, and data accuracy.
2023
-
2026
Fiberhome Phils., Inc
(Cluster Leader - Operations)
Monitor cluster-wide SLA compliance and implement corrective action plans to optimize installation and repair turnaround
times.
Serve as the primary point of contact for high-level client technical project milestones, and critical coordination, bottlenecks.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.