2018
Bachelor of Science in Business Management
Taguig City University
About Me
I am a reliable and detail-oriented Virtual Assistant with a strong background in administrative support, bookkeeping assistance, and business operations. With years of experience managing restaurant operations, payroll processing, inventory monitoring, and daily sales reporting, I have developed strong organizational and data management skills that help businesses run smoothly and efficiently.
I specialize in handling administrative tasks such as data entry, report preparation, schedule management, and record keeping. I am also proficient in Microsoft Office tools, especially Excel, which I use for data tracking, inventory monitoring, and financial reporting. My experience working in fast-paced environments has trained me to be highly organized, accurate, and dependable when handling important business information.
In addition to administrative work, I also understand the importance of customer engagement and business promotion. I can assist with basic social media management, helping businesses maintain their online presence, communicate with customers, and support brand visibility.
I am committed to providing professional, efficient, and reliable support so business owners can focus on growing their business while I take care of the operational and administrative tasks behind the scenes.
If you're looking for a Virtual Assistant who is organized, trustworthy, and dedicated to helping your business stay productive and efficient, I would be happy to support you.
My Skills and Competencies
Scheduling
Customer service
Multi-tasking and Flexibility
Data Entry and File Organization
Report Documentation and Preperation
Certificates
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Work Experience
2024
-
2026
Joyride
(Rider)
Safely transport passengers using a motorcycle through the JoyRide mobile app.
2019
-
2024
Jollibee Foods Corps.
(Assistant Restaurant Manager 2)
Service Quality Manager / Payroll Manager
Supervised crew training programs including initial, follow-up, and certification training to ensure compliance with company standards.
Managed hiring processes and ensured completion of employee requirements and documentation.
Prepared daily manpower schedules based on operational needs and sales targets.
Monitored employee performance, work attitude, and service efficiency.
Ensured proper implementation of the Alagang Jollibee service standards.
Led the team in achieving sales targets through suggestive selling programs and performance incentives.
Monitored service efficiency including Turn Around Time (TAT), Food Serving Time (FST), and Attending the Table (ATT).
Processed and managed payroll to ensure accurate and timely employee compensation.
Coordinated with staff to maintain excellent customer service and customer satisfaction.
Food Safety Compliance Officer
Oversaw the implementation of food safety policies and sanitation standards within the restaurant.
Implemented pest control procedures to prevent food contamination.
Trained employees on proper food handling, hygiene, and sanitation practices.
Maintained documentation and records of food safety compliance procedures.
Addressed and resolved food safety concerns and complaints from customers and staff.
Production / Kitchen Manager
Supervised daily kitchen operations and ensured compliance with food quality and preparation standards.
Managed daily inventory and stock monitoring of raw materials and kitchen supplies.
Forecasted stock requirements and coordinated ordering to avoid overstocking and shortages.
Implemented FIFO (First-In, First-Out) and FEFO (First-Expired, First-Out) inventory management systems.
Conducted regular inspections of food preparation, product presentation, and kitchen cleanliness.
Monitored utilities consumption (electricity, water, and gas) and implemented cost-saving strategies.
Conducted mid-month and month-end physical inventory for business review and reporting.
Repair & Maintenance / Pest Control Manager
Monitored and maintained store equipment to ensure proper functionality and safety.
Coordinated preventive maintenance and repair of kitchen equipment and facilities.
Ensured store cleanliness, organization, and compliance with operational standards.
Implemented pest control systems and corrective action plans for pest management concerns.
Tools & Equipment
Kitchen Equipment:
Griddle, Holding Cabinet, Taylor Machine, Henny Penny, Frymaster, Bun Toaster
Systems & Software:
Microsoft Office (Word, Excel, PowerPoint)
SAP Ordering System
Service Offered
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.