Hi there! Here are sample works I created for your reference, showcasing digital communication, email marketing, SMS campaigns, and customer support workflows for event-based campaigns.

 1. Email Marketing Campaign (Mailchimp)

Created and managed a structured email campaign sequence for an event, including event updates, artist lineup announcements, and post-event appreciation emails. This ensured consistent communication across different stages of the event lifecycle and improved audience engagement from pre-event to post-event phases.

2. SMS Broadcast Campaign

Managed SMS broadcast campaigns to deliver real-time event updates, reminders, and announcements to participants, ensuring fast and direct communication.

3. Automation Workflow (Google Forms + Sheets)

Developed an automated communication workflow using Google Forms and Google Sheets to manage participant information and status-based updates (Approved, Pending, Rejected), reducing manual processing and improving response efficiency.

4. Email & SMS Automation System

Implemented a trigger-based notification system that automatically sends email and SMS updates based on status changes, improving communication speed and reducing manual follow-ups.

5. Customer Support & Communication Handling

Handled customer inquiries related to event details, ticketing, and participation guidelines, ensuring clear and timely responses to improve attendee experience.

6. Campaign Performance & Engagement Tracking

Tracked campaign performance using email marketing analytics, including open rates and click-through rates, to measure audience engagement and improve future communication strategies.

These samples demonstrate my experience in digital communication, automation workflows, and audience engagement strategies for event-based campaigns.