BSBA- Marketing Management
Lyceum of the Philippines University – Cavite
I am a highly skilled and detail-oriented Content Moderation Specialist, Data Entry Encoder, and Social Media Content Creator with over 6 years of experience in content moderation and digital platform operations. I have developed strong expertise in content review, policy enforcement, data entry, quality assurance, research, and social media management.
My experience has strengthened my ability to analyze information accurately, identify policy violations, manage large volumes of data, and make consistent decisions while maintaining high standards of quality. I am also experienced in creating and managing social media content, organizing digital information, and supporting online communities.
I am proficient in Microsoft Office, data management, online research, content management, and digital platforms, with excellent attention to detail, time management, adaptability, and problem-solving skills. I work well independently and as part of a team, and I am committed to delivering accurate, efficient, and high-quality results.
I am continuously looking for opportunities where I can utilize my technical, analytical, administrative, and digital content skills while contributing to the growth and success of an organization.
I am skilled in:
• Content Moderation (Online Platforms)
• Data Entry Management
• Social Media Content Management/Creator (Content Creation, Content Editing, Content Copywriting, Engagement)
• Customer Support Representative (Email Support)
• Video Editing
• Proofreading (Plagiarism)
• Basic Graphic Design
Lyceum of the Philippines University – Cavite
Manage Inquiries
Content Uploading
Event Planning
Event Organizing
Content Creation
Content Editing
Manage Inquiries
Content Uploading
Content Creation
Content Editing
Content Planning
Moderating content for users/customers
Reviewing select content against policies and training
Deliver high-quality content review consistently and accurately
Review, maintain, and curate data Promote a strong and positive community for your brand
Reply to customer questions on your social media posts, blogs, and forums
Protect your social media page’s users from inappropriate content or harassment
Use software to monitor content for certain words or image types, then make human judgments about the content
Determine if a user’s post meets the guidelines of the platform and the group Remove offensive posts, offensive language, and spam comments
Social media content moderator. Evaluates each social media post if it's meet the community standard and policies.
Understanding client policies and guidelines, and making decisions based on them.
Reviewing user reports regarding website content.
Identifying improvement opportunities in workflow and suggesting solutions.
Liaising effectively with other internal and client teams
Handling tickets via Zendesk, responding to the user reports/complaints about plagiarism and account issues.
Creating basic graphic designs for Brands, Companies and Events.
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Search the Internet for information on a wide variety of topics.
Promote companies' products and services by developing copy for websites, social media, marketing materials.