I'm an enthusiastic individual with a passion for creating. I thrive on communicating with people, creating content and learning new skills.
With significant experience in the BPO industry, I've honed my skills in customer service and support, and I'm eager to leverage this expertise in a virtual assistant or digital remote role.
My goals include continuous learning and growth as a virtual assistant, generating a stable income, collaborating with other professionals and gaining valuable experience in the digital workspace.
I pride myself on my strong communication skills and my ability to connect with others. With a solid work ethic, I approach tasks with a fun and outgoing attitude, making collaboration enjoyable and productive.
Looking forward to new opportunities and challenges.
Southern Luzon State University
Tasked to manage, create content and provide marketing strategies for the client's Facebook page to promote their business.
Answers to customer's inquiries regarding their existing insurance policies and provide support via answering calls, chat and emails.
Perform tasks for clients related to business investigations and creating business profiles on the client's database for the inquiries on the listed verified companies.
Provide support to an airline company as a third party customer service provider tasked to assist their clients on booking flights, troubleshooting or altering their reservations and closing auxiliary sales for their other products.
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Creating promotional material designs for brandings.
Promote companies' products and services by developing copy for websites, social media, marketing materials.