Bachelor in Medical Laboratory Science
LYCEUM-NORTHWESTERN UNIVERSITY
Detail-oriented and highly motivated Virtual Health Assistant, bringing strong medical knowledge, attention to detail, and expertise in digital health tools to provide remote support for physicians and patients. Adept at managing electronic health records (EHR), scheduling, telehealth coordination, and patient communication while maintaining the highest standards of confidentiality and professionalism.
LYCEUM-NORTHWESTERN UNIVERSITY
Proven track record in managing laboratory processes with precision, from sample handling to final reporting. Skilled in quality control, regulatory compliance, and laboratory audits, with a strong focus on ensuring accuracy and reliability of test results. Adept at mentoring junior staff, optimizing equipment performance, managing inventory, and coordinating with cross-functional teams. Recognized for driving continuous improvement, troubleshooting complex issues, and maintaining operational excellence in fast-paced healthcare environments.
Handled end-to-end laboratory processes including pre-analytic, analytic, and post analytic procedures while ensuring strict compliance with regulatory standards and quality assurance protocols. Experienced in audits, proficiency testing, and validation processes to maintain accuracy and reliability of results. Skilled in mentoring junior staff, managing inventory, preparing reagents, and optimizing equipment performance through routine maintenance and troubleshooting. Strong background in laboratory information systems, result verification, and effective coordination with quality assurance and management teams to support operational excellence.
Performed a wide range of diagnostic testing across Hematology, Clinical Chemistry, Serology, Transfusion Science, Clinical Microscopy, Parasitology, Microbiology, and Anatomical Pathology. Ensured proper specimen handling, biohazard waste disposal, and compliance with quality control protocols to maintain test accuracy. Managed equipment operations and troubleshooting, prepared specimens for analysis, and maintained electronic records for timely medical reporting. Provided supervision and training to junior staff, students, and volunteers while supporting smooth laboratory operations.
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Search the Internet for information on a wide variety of topics.
Scheduling appointments, handling correspondence, and managing records.