2008
BS Chemistry
Polytechnic University of the Philippines
More Info About Me
I am a dedicated and results-driven Technical Support and Customer Service professional with strong experience in assisting customers, resolving technical issues, and ensuring high levels of client satisfaction. I am skilled in troubleshooting, product support, and guiding customers through step-by-step solutions in a clear and professional manner.
With solid knowledge in eCommerce platforms, I understand online store operations, order processing, customer inquiries, returns, product listings, and backend management. I am comfortable working with tools such as Shopify, helpdesk systems, and CRM platforms, ensuring smooth and efficient customer experiences.
I am detail-oriented, patient, and solution-focused. My goal is to provide excellent support while helping businesses maintain customer trust and long-term loyalty. I am eager to contribute my technical knowledge, communication skills, and eCommerce expertise to a growing team.
My Skills and Competencies
Social Media Management
Medical Virtual Assistant
Data Entry
Content Creator
Certificates
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My Experience and Education
2020
-
2026
Worldeyecam Inc
(Customer Support)
Assisting customers, resolving technical issues, order processing, customer inquiries, returns, product listings, and ensuring high levels of client satisfaction.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Medical Virtual Assistant
Scheduling appointments, handling correspondence, and managing records.