2019
Bachelor of Science in Business Administration Major in Marketing
Pampanga State University
Your trusted partner for smooth operations and exceptional support
I’m Rose Ann Salazar, a 27-year-old professional from Santa Ana, Pampanga, Philippines, known for my attention to detail, reliability, and commitment to delivering high-quality support. I thrive in fast-paced environments where adaptability, organization, and clear communication are essential, and I efficiently manage multiple tasks with accuracy.
I hold a BSBA in Marketing and have completed professional training in General Virtual Assistance (Pro VA) and Communication 101 (MST Connect). With over 6 years of experience in operations, administrative support, and client management, I specialize in ticket management, event monitoring, email support, workflow coordination, account management, and sales data analysis. I also have experience in product promotion, order processing, record-keeping, and general administrative support.
I am a dependable and adaptable professional who can help streamline operations, manage projects, and handle administrative tasks efficiently. I am ready to contribute and support your business needs.
My Skills and Competencies
Data Entry
CRM And Ticketing Platforms
Email Support And Correspondence
Detail-oriented And Highly organized
Problem-Solving And Issue Resolution
Team Collaboration And Cross-functional Coordination
Certificates
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My Experience and Education
2023
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2026
GEOS SL
(Inventory Management Specialist)
Provide operational support to Automatiq clients by managing ticket uploads, performing daily event monitoring, and delivering timely email assistance to resolve issues and ensure accurate inventory management and seamless order fulfillment.
2019
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2023
Spark Apps Technologies, Inc
(Account Manager)
Managed end-to-end sales operations including quotations, proposals, and contracts.
Handled Microsoft 365, Dell, Lenovo, HP, and ASUS products, focusing on laptop and desktop solutions.
Coordinated with distributors and technical teams to provide accurate pricing and product information.
Maintained customer accounts and records to ensure smooth transactions and client satisfaction.
Identified upselling opportunities and assisted with sales data analysis and reporting.
2019
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2019
Spark Apps Technologies, Inc
(Telemarketing Sales Representative)
Contacted potential and existing clients to promote IT products and services.
Assessed client needs and recommended suitable solutions.
Processed customer orders and addressed inquiries efficiently.
Maintained detailed sales call and lead records.
Achieved sales targets and contributed to overall team revenue.
My Services
Data Entry & Management
Accurate and organized data entry, reporting, and documentation support.
Xero Bookkeeping Support
Manage Xero accounts, invoices, and financial records efficiently.
Ticket Fulfillment Specialist
Handle ticket uploads, event monitoring, and smooth order fulfillment.